Managed IT

You expect performance, reliability, and security from all areas of your business. The Information Technology of your business requires it. Every action we take as your managed IT provider supports and reinforces these priorities.

Customer Service

Without excellent service no company will earn, or deserve, repeat business. Like you, we depend upon relationship based business. Successfully delivering results and catering to the needs of the client is what has grown our business year after year. We continuously refine our service delivery procedures to ensure that we are always a step ahead. Anticipating, not reacting to the needs of our clients.

Preventive Maintenance

The cornerstone of Managed IT Services is preventative maintenance. Updating software patches, monitoring hardware health and system performance, doing these tasks on a timely basis is the proactive approach to developing a reliable, hardened system. Updates are performed nightly when released and All systems are monitored real-time, 24x7, 365 days a year.

Technical Support

We know down-time is both frustrating and costly. Whether you need phone, remote, or onsite support, we provide priority response. Our support is unlimited during the normal workday too. Some problems don’t occur during the normal workday so we work with your schedule. Whenever needed, at reasonable rates.

Network Security

There is no way to overstate the importance of network security. Employee, client, and patient data are at risk, as well as your financials and trade secrets. That’s why we include enterprise versions of industry leading anti-virus and malware protection software in our service. We also include backup software. We use the best tools available to protect and defend your system.

Consultation & Design

Part of the active management of your network includes evaluating hardware and software performance. Anticipating and preventing failure requires continuous assessment. Making those assessments enables us to develop a logical action plan to address weak areas before they impact your productivity or security. We are also available for complete design and implementation of any project.