Success Story: The Osso Good Co.

The Challenge

The Osso Good Company is best described as a team with a mission to get ridiculously good and healthy superfoods to as many people as possible. In just 4 years they have skyrocketed from a small kitchen to multiple facilities with over 40 employees.

This type of explosive growth is truly amazing but, with new growth comes dynamic new challenges. And, of all the new challenges that a growing company faces, possibly the most complex is the management of technology. In a fast paced environment outdated/unmanaged technology can be poisonous to production.

The bottom line is that they were losing time and money because of their outdated printers.

The Duplicated Difference

We knew from the start that we could have a huge positive impact on their office. But, first we had to really dig deep in order to come up with a bulletproof plan.

We focused on 3 key metrics, the ones that really matter. 

• 1. User Experience - The ease-of-use for employees, time spent using devices and consistency in document quality.
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• 2. Fiscal Cost - The money spent on supplies, equipment and repairs. This metric is often the hardest for businesses to measure on their own so we always conduct a print evaluation.
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• 3. Reliability - The consistency and durability of equipment combined with responsiveness to technical difficulties.

After doing an analysis of their workplace and printer usage, we installed some terrific Lexmark Copiers. The new devices are loaded with innovative new technology and are built to last long term.

Here are the results…

“Our company has been depending on dated printer/scanners with high residual expenses for quite some time. Conner Windust from Duplicated set us up with a much better system and we haven't looked back since.” - Andrew Hwang, Supply Chain Manager