---
title: "Success Story: The Osso Good Co."
description: The Osso Good Co. is a rapidly growing superfood company. With so many new orders to fill, paperwork got hectic and Duplicated made a big difference.
image: https://www.getduplicated.com/hubfs/OSSO.jpg
---

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# Success Story: The Osso Good Co.

October 1, 2024    |     Conner Windust

 

## The Challenge

The Osso Good Company is best described as a team with a mission to get ridiculously good and healthy superfoods to as many people as possible. In just 4 years they have skyrocketed from a small kitchen to multiple facilities with over 40 employees.

This type of explosive growth is truly amazing but, with new growth comes dynamic new challenges. And, of all the new challenges that a growing company faces, possibly the most complex is the management of technology. In a fast paced environment outdated/unmanaged technology can be poisonous to production.

The bottom line is that they were losing time and money because of their outdated printers.

## **The Duplicated Difference**

We knew from the start that we could have a huge positive impact on their office. But, first we had to really dig deep in order to come up with a bulletproof plan.

We focused on 3 key metrics, the ones that really matter. 

- **1. User Experience - **The ease-of-use for employees, time spent using devices and consistency in document quality.
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- **2. Fiscal Cost - **The money spent on supplies, equipment and repairs. This metric is often the hardest for businesses to measure on their own so we always conduct a [print evaluation.](https://www.getduplicated.com/free-print-evaluation)
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- **3. Reliability - **The consistency and durability of equipment combined with responsiveness to technical difficulties.

 

After doing an analysis of their workplace and printer usage, we installed some terrific [Lexmark Copiers](https://www.getduplicated.com/printers-and-copiers). The new devices are loaded with innovative new technology and are built to last long term.

Here are the results…

![OSSO GOOD before and after](https://www.getduplicated.com/hs-fs/hubfs/OSSO%20GOOD%20before%20and%20after.jpg?width=741&name=OSSO%20GOOD%20before%20and%20after.jpg)

 

 

“Our company has been depending on dated printer/scanners with high residual expenses for quite some time. Conner Windust from Duplicated set us up with a much better system and we haven't looked back since.” - Andrew Hwang, Supply Chain Manager

## MORE POSTS

## [ Duplicated’s Strengthens Service Team By Acquiring TM Concepts ](https://www.getduplicated.com/blog/acquiring_tmc)

July 10, 2019

---

 For the last few years Duplicated Business Solutions has been building a strong reputation in the Central Valley. We credit this to our philosophy of transparency and dedication to our customers. Every day, we continue to ask ours...

[Read More](https://www.getduplicated.com/blog/acquiring_tmc)

## [ 4 Things Businesses Need to Know About Leasing ](https://www.getduplicated.com/blog/copier-leasing-info)

May 17, 2019

---

 I’ve met with hundreds of businesses to talk about the technology in their offices. Every organization is unique, but when I ask about the copiers, “I think we lease it or something” is the common response.

[Read More](https://www.getduplicated.com/blog/copier-leasing-info)

## [ 5 Simple Ways to Cut Printing Costs ](https://www.getduplicated.com/blog/5-simple-ways-to-cut-printing-costs)

April 18, 2019

---

 The average small business spends 1-3% of annual revenue on printing. By now just about everybody knows that ink/toner is really expensive, but there's a lot of other factors that effect printing costs. Most people feel that as lo...

[Read More](https://www.getduplicated.com/blog/5-simple-ways-to-cut-printing-costs)

 

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